Front Office Agent (m/f/x)

To support our hotel team, from March 2018 we are looking for

a Receptionist (m/f)

Area of responsibility:

  • Reception and support of our international guests
  • Check-in and check-out of individual and group guests
  • Guest Relations / Complaint Management
  • Active sale of services and offers from the entire Europa-Park Resort
  • Independent administration of the hotel till, cashier's statements/foreign exchange
  • Processing of tour operator debit/commission billing
  • Telephone and written acceptance and processing of incoming reservations

Profile:

  • You have a completed hotel education
  • You have English language skills, French language skills are an advantage
  • You preferably have knowledge of the hotel suite Oracle Suite 8 (Fidelio) and are proficient in the MS Office package
  • You have a sense of responsibility, are reliable and enjoy working in a team
  • You are responsible, reliable and careful even in difficult situations
  • You are a heartfelt host and enjoy interacting with an international clientele

We offer:

  • A varied, responsible job in an international, market-leading company.
  • An interesting, future-proof workplace in a unique and extraordinary ambience
  • A committed, well-rehearsed and creative team
  • Various training opportunities in the Europa-Park Academy
  • Numerous perks and benefits

Wir können Genießen. Wir können Staunen. Wir sind EUROPA-PARK. Und wer bist du?
Lass dich nicht entmutigen, wenn du nicht alle Punkte unseres Job-Profils erfüllst. Bewirb dich einfach –  für uns zählt vor allem deine Persönlichkeit. Wir freuen uns auf dich!

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