Front Office Agent (m/f/x)
To support our hotel team, from March 2018 we are looking for
a Receptionist (m/f)
Area of responsibility:
- Reception and support of our international guests
- Check-in and check-out of individual and group guests
- Guest Relations / Complaint Management
- Active sale of services and offers from the entire Europa-Park Resort
- Independent administration of the hotel till, cashier's statements/foreign exchange
- Processing of tour operator debit/commission billing
- Telephone and written acceptance and processing of incoming reservations
- You have a completed hotel education
- You have English language skills, French language skills are an advantage
- You preferably have knowledge of the hotel suite Oracle Suite 8 (Fidelio) and are proficient in the MS Office package
- You have a sense of responsibility, are reliable and enjoy working in a team
- You are responsible, reliable and careful even in difficult situations
- You are a heartfelt host and enjoy interacting with an international clientele
- A varied, responsible job in an international, market-leading company.
- An interesting, future-proof workplace in a unique and extraordinary ambience
- A committed, well-rehearsed and creative team
- Various training opportunities in the Europa-Park Academy
- Numerous perks and benefits
Wir können Genießen. Wir können Staunen. Wir sind EUROPA-PARK. Und wer bist du?
Lass dich nicht entmutigen, wenn du nicht alle Punkte unseres Job-Profils erfüllst. Bewirb dich einfach – für uns zählt vor allem deine Persönlichkeit. Wir freuen uns auf dich!