Receptionist (m/f)

To support our hotel team, from March 2018 we are looking for

a Receptionist (m/f)

Area of responsibility:

  • Reception and support of our international guests
  • Check-in and check-out of individual and group guests
  • Guest Relations / Complaint Management
  • Active sale of services and offers from the entire Europa-Park Resort
  • Independent administration of the hotel till, cashier's statements/foreign exchange
  • Processing of tour operator debit/commission billing
  • Telephone and written acceptance and processing of incoming reservations

Profile:

  • You have a completed hotel education
  • You have English language skills, French language skills are an advantage
  • You preferably have knowledge of the hotel suite Oracle Suite 8 (Fidelio) and are proficient in the MS Office package
  • You have a sense of responsibility, are reliable and enjoy working in a team
  • You are responsible, reliable and careful even in difficult situations
  • You are a heartfelt host and enjoy interacting with an international clientele

We offer:

  • A varied, responsible job in an international, market-leading company.
  • An interesting, future-proof workplace in a unique and extraordinary ambience
  • A committed, well-rehearsed and creative team
  • Various training opportunities in the Europa-Park Academy
  • Numerous perks and benefits

Wir können Genießen. Wir können Staunen. Wir sind EUROPA-PARK. Und wer bist du?
Lass dich nicht entmutigen, wenn du nicht alle Punkte unseres Job-Profils erfüllst. Bewirb dich einfach –  für uns zählt vor allem deine Persönlichkeit. Wir freuen uns auf dich!

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Work at Europa-Park - This involves a multifaceted field of work with plenty of opportunity for personal development. Over 5.6 million visitors from all nations visit every season to enjoy over one hundred attractions and shows. The innovative European theme concept as well as the largest contiguous hotel resort in Germany make Europa-Park a standout and unique getaway destination all year round.  Grow with our teams at the Europa-Park themed hotels from 01.09.2018 as:  Hotel manager/manageress (m/f) with additional qualification in hotel management*  *  Only submissions with Abitur or similar advanced technical certificate will be considered. Beginning of training is only possible from earliest 01.09.2018.
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