Reservation Staff (m/f)

To support our hotel team from April 2018 or by arrangement, we are looking for

Reservations staff (m/f)

Area of responsibility:

  • Professional acceptance and processing of all incoming hotel reservations
  • Active additional sale of services and offers of the entire Europa-Park Resort
  • Confident answering of telephone and written inquiries
  • Creation of written offers
  • Arrival - option and reservation control
  • General correspondence
  • Follow-up of options and cancellation deadlines
  • Close cooperation with the reception and the event department
  • Our discerning guests are convinced by your professional competence and your ‘smile’ down the phone. Your goal is the optimal occupancy of our hotels

Profile:

  • You have a completed hotel education
  • You have English language skills, French language skills are an advantage
  • You preferably have knowledge of the hotel suite Oracle Suite 8 (Fidelio) and are proficient in the MS Office package
  • You have a sense of responsibility, are reliable and enjoy working in a team
  • You have good organisational skills and a structured, sales-oriented way of working
  • You have high willingness to serve, have excellent manners, as well as sophisticated, engaging and well-groomed language
  • You are a heartfelt host and enjoy interacting with an international clientele

We offer:

  • A varied, responsible job in an international, market-leading company.
  • An interesting, future-proof workplace in a unique and extraordinary ambience
  • A committed, well-rehearsed and creative team
  • Various training opportunities in the Europa-Park Academy
  • Numerous perks and benefits
More job openings in the field Hotel
Place of work:
Europa-Park
Rulantica
Hotel
Permanent position
Zur Verstärkung unseres Hotelteams suchen wir ab sofort oder nach Vereinbarung eine/n Haustechniker (m/w/d)
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Work at Europa-Park - This involves a multifaceted field of work with plenty of opportunity for personal development. Over 5.6 million visitors from all nations visit every season to enjoy over one hundred attractions and shows. The innovative European theme concept as well as the largest contiguous hotel resort in Germany make Europa-Park a standout and unique getaway destination all year round.  Grow with our teams at the Europa-Park themed hotels from 01.09.2018 as:  Hotel manager/manageress (m/f) with additional qualification in hotel management*  *  Only submissions with Abitur or similar advanced technical certificate will be considered. Beginning of training is only possible from earliest 01.09.2018.
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Hotel
Apprenticeships & dual studies
Work at Europa-Park - This involves a multifaceted field of work with plenty of opportunity for personal development. Over 5.6 million visitors from all nations visit every season to enjoy over one hundred attractions and shows. The innovative European theme concept as well as the largest contiguous hotel resort in Germany make Europa-Park a standout and unique getaway destination all year round. Grow with our teams at the Europa-Park themed hotels from 01.03.2018 or 01.09.2018 as: Hotel manager/manageress (m/f) 
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